Head of Merchandise, Anjunabeats / Ajunadeep / Involved Management [London/Los Angeles]

Salary on application, dependent upon experience

Apply to jobs@anjunabeats.com

Applications close June 20

Based in Bermondsey, London and with an office in LA, Involved Group is home to iconic dance labels Anjunabeats and Anjunadeep as well as Involved Management and Involved Publishing.

Working alongside our brand gate-keepers you will manage our successful e-commerce and Live Events merchandising. You will be joining a rapidly growing music company with a global customer base developing focused and commercially viable strategies across our online merchandise store, online music store, touring merchandise operations and pop-up, brick-and-mortar retail stores. We work with several partners on merchandise production and fulfilment and you will use your expertise in these areas to deliver bottom line growth for our direct to customer operations.

A passion for dance music is a must.

Key Responsibilities

• Overseeing production of all merchandise (clothing & accessories) working from pre-approved designs and concepts for Above & Beyond, Anjunabeats and Anjunadeep

• In tandem with design and marketing team, grow our core product range and present new and innovative lines

• Keeping a tight hand on quality control of all products, ensuring every piece we sell adheres our to brand values and style guide

• Keeping in close communication with our manufacturing partners, monitoring stock levels and customer service channels

• Negotiate, develop and cultivate potential merchandise licensing partners

• Advising design team on suitable materials, blanks, printing methods and manufacturing techniques

• Closely monitoring industry-wide trends around style, sustainability and online retail best practice

Online Stores

• Working with our partners to ensure stores are updated, re-stocked and optimised for conversion at all times

• Maintain our seasonal release timeline and sales calendar

• Deliver commercially sound e-commerce strategies in collaboration with our marketing team

• Creating live analytics dashboards on Google Analytics for both our music and merchandise stores

• Ensuring pricing and stock control are regularly monitored

• Developing eCRM campaigns that drive customer retention and referral

• Creating and pricing product bundles that include merchandise, music and live tickets

• Monitoring catch-all emails and social media, escalating customer complaints to our partners as they come in

• Regularly refreshing our merchandise look-books, sourcing models and photographers

• Delivering sales, stock and profitability reporting to senior management

Live

• Develop tour and event specific merchandise lines

• Developing a network of trusted and effective merchandise vendors for our global events

• In conjunction with our partners, create and update budgets and profit and loss statements for our events and tours

• Coordinate the shipping of merchandise to festivals and performance venues

• Sourcing quality local merchandise manufacturers for international festival events

Retail

• End to end project management of pop-up retail experiences in the UK, US and Australasia

About You

• You have at least three years of hands-on experience in the production and distribution of merchandise for live events and online retail

• Demonstrated experience leading the growth of successful online retail businesses

• A deep understanding of the music business: recordings, copyright, artist management, touring and live event operations

• A working knowledge of Shopify, Amazon and Facebook Marketplace

• An understanding of CRM methodology

• Keen eye for detail

• An intermediate knowledge of Google Analytics

• Confident extracting and presenting insights from large data sets

• An eye for quality apparel and interest in fashion trends is a big plus

• A team player who enjoys seeing others succeed

Based in Bermondsey, London and with an office in LA, Involved Group is home to iconic dance labels Anjunabeats and Anjunadeep as well as Involved Management and Involved Publishing.

Please send your CV and cover letter to jobs@anjunabeats.com